Privacy Policy
Your Privacy
The Easy Read Company will respect your personal information and undertake to comply with all applicable UK Data Protection legislation currently in force.
You agree that all personal information provided by you either through our website or in writing may be used by The Easy Read Company for the sole purpose of communicating to you with The Easy Read Company information and supplying The Easy Read Company services relevant to you.
Other than as required by law, or as permitted under these user conditions, The Easy Read Company will not disclose your personal details to any third party without your permission.
When you submit information to us, you understand and agree that we may store your personal data in a secure manner with a UK based CRM. This CRM uses Amazon Web Services (AWS). You can find more information about AWS at https://aws.amazon.com/security. Details submitted via the online contact forms on our website are sent directly to our secure email UK base servers. The details of your enquiry may be stored in our email archives. Data you provide may also be encrypted and backed up online to secure storage servers. These storage servers are located in data centers across the United States.
Your personal data will be retained until you request us to remove it. You have the right to request the information that we hold or make modifications to your data at any time.
Additionally from time to time The Easy Read Company uses an eMarketing tool to broadcast service and information details more efficiently to our customers. As a customer you can withdraw your consent by clicking on the ‘unsubscribe’ link on any email from The Easy Read Company, or by contacting us directly at hello@easyreadcompany.co.uk
Data controllers and processors
The Easy Read Company, is classified as the Data Controller under the General Data Protection Regulation (“GDPR”).
We act as the controller for any data you provide and can be contacted by post, email, or telephone as follows:
The Easy Read Company,
15 The Hurlings,
St Columb Major,
Cornwall
TR9 6FE
Email: hello@the easyreadcompany.co.uk
Telephone: 01736 448286
Employees of The Easy Read Company, may be designated as data processors and will be able to update your information or assist you with any of your rights relating to data you have provided to us.
All data you provide will be processed in line with the GDPR:
impose confidentiality obligations on all personnel processing relevant data;
review our data security policies;
abide by the GDPR’s rules regarding the appointment of sub-processors;
implement procedures to assist the data controller to comply with the rights of data subjects;
assist the data controller in complying with other regulatory requirements;
return or destroy personal data at the end of the data processing relationship at the data controller’s choice; and provide the data controller with all information required to demonstrate compliance with the GDPR.
Your rights
The following rights are conferred to you under the GDPR:
You have the right to request a copy of all data that The Easy Read Company holds on you as an individual. Any requests for access to your data will be honoured within one month from receipt.
You have the right to request that any incorrect information held by The Easy Read Company is updated without undue delay.
You have the right to request that all data relating to you is erased by The Easy Read Company.
You have the right to receive a copy of your data in a structured, machine-readable format where appropriate.
You have the right to withdraw your consent for further processing
at any time, either by opting out of future emails or by contacting
The Easy Read Company using the information provided above.
Cookies
If you visit our website, we may collect information about your computer, including where available your IP address, operating system and browser type – also information on your journey through this website – for our own website analysis.
Cookies contain information that is transferred to your computer’s hard drive. They help us:
to improve our site and
to estimate our audience size and usage pattern and
to store information about your preferences, and so allow us to customise our site accordingly.
The Google Analytics cookie is the only one being used on our website – it will contain no personal information about yourself and has no interest in anything other than analysing your visit to this website.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.